Technology Support
Contact
Help Desk
helpdesk@wvc.edu
(509) 682-6550
Teleworking
Working from home can be a bit of a transition. Here are some recommendations to make things more workable.
Equipment and Software - Basic Setup Includes:
- Computer
- Monitor
- Keyboard
- Mouse
- Webcam w/microphone
- Headphones or speakers
- Laptop – Most laptops have built-in speakers, camera, and microphone (the following
items are recommended for better productivity)
- Keyboard
- Mouse
- Large Monitor
- Software Minimum
- TEAMS
- ScreenConnect software for those needing to access resources only available on campus.
Helpful Links:
- Email: https://outlook.office.com/mail
- Office: https://portal.office.com
- This includes Office Online and the installation files to download Office on personal devices (tablets, laptops, computers).
- Canvas: https://wvc.instructure.com
- Assistance:
- helpdesk@wvc.edu
- (509) 682-6550
Equipment Sources:
- Computers/Monitors – We don’t have the resources to provide everyone with computers and monitors to take home. We ask that you use your equipment if you have it. Occasionally, when there is a need for accommodation, we can provide certain items. Requests should be approved by your director or dean. Please contact the helpdesk for assistance.
- Webcams/Headphones – We carry some limited stock on these items. These items will be low cost, but adequate to perform for this purpose. Please contact the helpdesk for assistance.
- Document Cameras – We have a low-cost, portable document camera available on the approval of your director or dean. Please contact the helpdesk for assistance.
- Document Scanners – We do not stock these items. These will be special order. Requests should be approved by your director or dean. Please contact the helpdesk for assistance.
- Printers – We do not stock these items and discourage their purchase. These will be special order and special approval. Requests should be made by your director or dean. Please contact the helpdesk for assistance.
- Keyboards and Mics – We have stock available. Please contact the helpdesk for assistance.
- Speakers – We have limited stock available. Please contact the helpdesk for assistance.